We Are Here to Help You
Your Mental Health Matters
Frequently Asked Questions
How does therapy work?
In a safe, comfortable and welcoming environment, you will be able to explore your thoughts, emotions and behaviors with your therapist.
Initial assessment
Typically, therapy begins with an initial assessment. During this appointment, you will meet with one of our mental health professionals. They will talk to you about your concerns, background, medical history and therapy goals.
Treatment plan
After this session, your therapist will make recommendations on the treatment path for you. Depending on your unique needs and situation, this could include cognitive behavioral therapy (CBT), medication management, mindfulness, motivational interviewing, eye movement desensitization and reprocessing (EMDR) and other therapeutic approaches.
Goal Setting
Your therapist also will work with you to create specific, realistic goals for therapy. These goals will depend on your unique needs and situation, and help track your therapy process and progress.
Schedule
Based on your mental health concern, diagnosis and treatment plan, you will meet with your therapist on a regular schedule – usually once a week or twice monthly to begin.
Length
Treatment will be tailored to your unique needs. Your therapist will help you understand what to expect and look forward to after your initial assessment, and answer any questions you may have. They also will provide you with updates as appropriate and relevant during your treatment process.
Rest assured our mental health professionals follow legal guidelines for confidentiality.
How much does therapy and psychiatry cost, and do you take insurance?
We use a “fee for service” payment model:
- General counseling and therapy appointments are $110 for the first visit and $100 for each additional visit.
- Psychiatric appointments, including medical management, are $225 for the first visit, and $125 for each additional visit.
We accept most insurance plans. Please note: Most insurance plans require a copayment and/or a deductible to be paid by the client (you) at the time of service. Many require authorization prior to seeing a provider or doctor. Contact your insurance provider for more information.
We also accept cash, personal checks and most major credit cards, including VISA, MasterCard, American Express and Discover.
How long is each session?
Counseling and therapy appointments are 50 minutes.
Psychiatric appointments are 50 minutes for the first assessment visit, and 20 minutes thereafter for follow-up medication management.
How often would I come to therapy?
Treatment will be tailored to your unique needs. Based on your mental health concern, diagnosis and treatment plan, you will meet with your therapist on a regular schedule – usually once a week or twice monthly to begin.
Your therapist will help you understand what to expect and look forward to after your initial assessment, and answer any questions you may have. They also will provide you with updates as appropriate and relevant during your treatment process.
Do you have evening appointments available?
Yes, some of our mental health counselors offer evening appointments. However, psychiatric care (i.e., medication management) is only available during daytime business hours.
With what ages do you work?
We offer treatment for ages 5 and older. Specializations for age ranges vary depending on the care provider.
Do you do disability, FMLA or Leave of Absence paperwork?
We require a person to be an active client for a minimum of one year before determining if this can be completed for them.
Do you have a cancellation policy?
Appointments must be cancelled at least two (2) business days prior to the scheduled appointment time. Clients can cancel their appointment by calling the main phone number to the center for psychiatric providers or emailing their specific therapist prior to the two (2) business day cutoff. There is a $100 charge for no-show and late cancellation of therapy and psychiatry appointments. If you have a card on file, payment will be collected by the appropriate staff member. If you do not have a card on file, you will receive a bill
How much does therapy and psychiatry cost, and do you take insurance?
In a safe, comfortable and welcoming environment, you will be able to explore your thoughts, emotions and behaviors with your therapist.
Initial assessment
Typically, therapy begins with an initial assessment. During this appointment, you will meet with one of our mental health professionals. They will talk to you about your concerns, background, medical history and therapy goals.
Treatment plan
After this session, your therapist will make recommendations on the treatment path for you. Depending on your unique needs and situation, this could include cognitive behavioral therapy (CBT), medication management, mindfulness, motivational interviewing, eye movement desensitization and reprocessing (EMDR) and other therapeutic approaches.
Goal Setting
Your therapist also will work with you to create specific, realistic goals for therapy. These goals will depend on your unique needs and situation, and help track your therapy process and progress.
Schedule
Based on your mental health concern, diagnosis and treatment plan, you will meet with your therapist on a regular schedule – usually once a week or twice monthly to begin.
Do you offer telehealth appointments?
Yes, we offer both. Schedules and formats vary depending on the care provider.
Should I see a therapist, psychiatrist or psychologist?
If you want to spend time talking about a concern and working through it in regular sessions, a psychologist or therapist often is recommended.
For mental health conditions and disorders that benefit from or require medical intervention and medication management, a psychiatrist or advanced nurse practitioner will support you.
Do you offer services for court-ordered therapy?
No, we do not. While we do help individuals with concerns related to substance use disorders, family and relationships, domestic violence, trauma, etc., we do not formally provide court-ordered therapy.
Is what we discuss in sessions confidential?
Yes, except when the safety of you or someone else is threatened. Legally, all clinicians must report:
- Actual or suspected child or elder abuse
- Threats of serious harm to another person
- An intention or plan to harm yourself.
For more information, please contact us. We are here to help you.